Labubu Big into Energy Series – Luck (Purple) Vinyl Plush Pendant

Last updated: May 22, 2025

This Privacy Policy explains how The Labubus (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from thelabubus.com (the "Site"), or otherwise interact with us regarding the Site (together, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to users of the Services, whether as a customer, website visitor, or other individual whose information we collect.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information To provide the Services, we collect and have collected over the past 12 months personal information about you from various sources, as described below. The information we collect and use depends on how you interact with us.

In addition to the specific uses described below, we may use the information we collect to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable terms of service, and protect or defend our Services, rights, and users.

Personal Information We Collect The types of personal information we collect depend on how you interact with the Site and Services. When we use the term "personal information," we mean information that identifies, relates to, describes, or can be associated with you.

Information You Provide Directly This includes:

• Contact information such as your name, address, phone number, and email

• Order details including billing and shipping addresses, payment confirmation, and contact information

• Account information like username, password, and security questions

• Customer service information you provide in communications with us

Some features of the Services require you to provide certain personal information. If you choose not to provide it, you may not be able to access or use those features.

Information We Collect Automatically We may automatically collect information about your interactions with the Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data may include information about how you access and use the Site, device and browser details, network connection information, IP address, and other data related to your interactions with the Services.

Information from Third Parties We may receive information about you from third parties, including:

• Service providers like Shopify, who help support the Site and Services

• Payment processors who collect payment details to process your transactions

• Partners who use tracking technologies to collect data about your use of the Site and our communications with you

We treat information obtained from third parties in accordance with this Privacy Policy. See also the section "Third-Party Websites and Links."

How We Use Your Personal Information

• To Provide the Services: To process your payments, fulfill your orders, manage your account, handle shipping, returns, and exchanges.

• Marketing and Advertising: To send you promotional messages, display relevant ads, and tailor the Services. If you reside in the EEA, these actions are based on our legitimate interest in marketing our products.

• Security and Fraud Prevention: To detect and prevent fraudulent or malicious activity. If you create an account, you are responsible for safeguarding your credentials. If you believe your account has been compromised, please contact us immediately.

• Customer Support and Service Improvement: To respond to your inquiries and enhance the Services. This is in our legitimate interest to ensure effective and responsive services.

Cookies We use cookies and similar technologies to operate and improve our Site. For detailed information about the cookies used through Shopify, visit https://www.shopify.com/legal/cookies. Cookies help us remember your preferences, conduct analytics, and tailor advertising. You can manage your cookie preferences through your browser settings, but disabling cookies may affect functionality.

Note on "Do Not Track" Our Site does not currently respond to Do Not Track signals. For more information, visit http://www.allaboutdnt.com/.

How We Disclose Personal Information We may share your personal information with:

• Service providers (e.g., IT services, payment processing, shipping, data analytics)

• Business and marketing partners

• With your consent, such as for social media integrations or shipping requests

• Affiliates or within our company group

• As part of a business transaction or to comply with legal obligations

Categories of Information Disclosed in the Last 12 Months

• Identifiers: contact info, order/account details

• Commercial Information: purchases, service inquiries

• Internet Activity: usage data

• Geolocation Data: IP-based location info

These may be shared with:

• Service providers

• Business and marketing partners

• Affiliates

We do not use or disclose sensitive personal information without your consent or to infer characteristics about you.

Third-Party Websites and Links The Site may link to third-party websites. We are not responsible for the privacy or security of these sites. Please review their policies before providing information.

Children’s Data The Services are not intended for children. We do not knowingly collect personal information from anyone under 16. If you are a parent or guardian of a child who provided us with their information, please contact us to request deletion.

Security and Retention While we implement safeguards, no system is completely secure. Avoid sending sensitive data over unsecured channels. We retain your information as long as needed to maintain your account, provide the Services, comply with laws, resolve disputes, or enforce our agreements.

Your Rights Depending on your location, you may have rights such as:

• Access: Request details about your personal information

• Deletion: Request we delete your information

• Correction: Ask us to correct inaccurate data

• Portability: Receive a copy of your data or transfer it to another provider

• Opt-out: Say no to data sales or targeted advertising

To exercise your rights, contact us at support@thelabubus.com.

Thank you for trusting The Labubus with your information!